Although some people may view it as hiding their true nature with their politeness, this is something I really wish more Western countries would learn, especially around customer service. There are times where Japanese will express their true feelings, but they understand when is the appropriate time, and when you should hold back and show politeness, even when you don’t want to. Also, some people may find it old-fashioned, but I like the idea of serving food at dinner or tea with visitors. Showing compassion to your guests or superiors is a way of expressing kindness, so I am glad to have learned this from my host family.